FAQs

Blog Posts

How early should I arrive for my flight?


Most airlines recommend that passengers arrive 90 minutes before scheduled flight departure. Please be aware that all passengers and baggage must be checked-in at least 30 minutes prior to departure.

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What can I pack in my checked bag?


All check luggage is screened by TSA, so please check the TSA website for complete details on permitted and prohibited items.

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What items can I bring through security?


For a list of prohibited as well as permitted items click here.

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Do I have to do anything special if I have metal in my body?


According to TSA, if you have implants or internal medical devices, “Inform the TSA officer that you have an artificial knee, hip, other metal implant or a pacemaker, defibrillator or other internal medical device. You may provide the officer with the TSA notification card or other medical documentation to describe your condition. Advanced imaging technology can facilitate your screening and reduces the likelihood of a...

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Does RST have body scanners?


Yes. Learn more about body scanners by visiting the TSA website.

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What identification is required to clear security?


According to TSA, adult passengers 18 and over must show valid identification at the airport checkpoint in order to travel. Driver’s licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent) U.S. passport U.S. passport card DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST) U.S. military ID (active duty or retired military and their dependents, and DoD civilians) Permanent...

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I lost my ID — will I still be able to get through security?


In the event you arrive at the airport without valid identification, because it is lost or forgotten, you may still be allowed to fly. The TSA officer may ask you to complete a form to include your name and current address, and may ask additional questions to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You...

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What type of documentation is required for minors without a valid form of identification?


TSA does not require children under 18 to provide identification when traveling with a companion within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.

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How can I make arrangements for wheelchair assistance?


Skycap services are available at the Main Terminal for passengers requesting curbside assistance with wheelchairs and/or luggage.  When you arrive at the Main Terminal, please call 507-993-8758 for Skycap services. If Skycap personnel are unavailable, please contact your airline for assistance: Delta Air Lines at 507-252-2670 American Airlines at 507-280-9757 .

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What can I do while waiting for my flight?


Post-security amenities in the main terminal include food and beverage offerings, Mini-Library, Arts Elevated, free Wi-Fi and more.

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