Photo credit: Paul Flessland
Thank you for taking the time to recognize an employee who provided exceptional customer service. Our mission is to place the customer first, act with agility and accountability, be responsive to stakeholders, empower staff, and embed safety and security in all we do.
Coworkers or passengers can nominate RST team members for the monthly RST Cares Award. Please complete the form below to share more about a team member who went above and beyond!
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Updated: January 2026.
Rochester International Airport (RST) strives to ensure that its services are accessible to people with disabilities. Rochester International Airport (RST) has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Rochester International Airport (RST) is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.
We aim to make all pages and content on flyrst.com accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution.
We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.
The Flyrst.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears in the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
If you are experiencing difficulty with any content on Flyrst.com or require assistance with any part of our site, please contact us during normal business hours as detailed below, and we will be happy to assist.
If you wish to report an accessibility issue, have any questions, or need assistance, please contact Rochester International Airport (Rochester, MN) Customer Support as follows:
Email: rst@flyrst.com
Phone: 507.282.2328
