OuRSTory

RST Destinations and Connections Map

At RST, we truly care about the people we serve — our passengers. Watch the videos below to learn more about OuRSTory!

 

RST Annual Report

Learn more about RST operations, highlights and financial reports:

2021 Annual Report

2020 Annual Report

2019 Annual Report

RST Cares: Passenger Safety

The team at RST Cares about your safety. With enhanced measures in place, you can travel safely from RST.

Thank you for making 2018 a Record Year!

2018 was a record year of passengers choosing to Fly RST! Thank you for your support!

What happens when you Fly Local?

Community Heals a Heart

For twenty years, Samaritan’s Purse’s Children’s Heart Project and Mayo Clinic have been partnering to provide life saving operations for children from Bosnia, Kosovo, Honduras, Uganda, Mongolia and Bolivia. Healing hearts is not a job of two organizations. It takes a wider group effort. It takes families. It takes a community.

Lindsay, RST Passenger / Mayo Clinic Employee

Lindsay is a Mayo Clinic employee who travels the world for business and appreciates the convenience of RST. Watch the video to see why Lindsay and her son Will love taking off from RST!

'Caring Tails' Pet Therapy at RST

‘Caring Tails’ is an opportunity to enhance the airport experience, provide stress relief, comfort and care to customers through interactions with registered therapy dogs. Watch the video to meet our ‘Caring Tails’ team.

John, RST Executive Director

Meet John, Executive Director of the Rochester International Airport. John tells us about the many activities taking place behind the scenes at the airport every day and how it truly takes a great team to make them all happen. Learn from John about the importance of choosing to Fly Local. We thank you for Flying RST!

Mona, Customer Service Manager

Meet Mona, a Customer Service Manager at Rochester International Airport. She was born and raised in Germany, moved to Minnesota in 1991 and began working at RST in 2005. She does everything from checking passengers in for their flights to loading bags onto the plane and everything in between. Watch the video to get to know her!

Cynthia, RST Passenger / Mayo Clinic Patient

Cynthia is a Mayo Clinic patient who travels to RST from Kansas for treatment. She chooses RST because it makes her travel experience easy. But don’t take it from us, watch the video and hear what Cynthia has to say!

Rick, Customer Service Agent Manager

Rick has been at RST for nearly nine years and knows all about caring for patient travelers. Watch the video to see how Rick and RST care for all passengers as well as provide extra support for those needing assistance as they travel to and from the Mayo Clinic.

Mitch, Airport Maintenance

Mitch has been a dedicated Airport Maintenance employee for eight years. The Airport staff not only keep the airfield safe and secure, they take pride in going above and beyond to help our passengers. Watch the video to learn how the staff at RST put the “Customer-First”.

Eric, RST Passenger / International Traveler

Eric travels the world to bring hope and inspiration to people through art and speaking.  Eric chooses to Fly RST because of the convenience, flexibility, and the personal service. Watch the video to see how RST helps Eric invest his time wisely.

Follow OuRSTory

Cover for Rochester International Airport - Rochester, MN
🌤️ Blue Skies and 60* - Time to celebrate the end of winter, right?! We hope so - the RST Team enjoyed a cookout yesterday to celebrate the end of another successful snow season. This team works hard, around the clock, to keep RST operating during all weather conditions. Thanks, RST Team! ... See MoreSee Less
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RST Cares Award🏆 Recognizing our amazing employees who go above and beyond every day. 👏We are thrilled to give this month's award to Ann Prigge with the Mayo Information Desk! Anne is a treasure at RST. Her sunny disposition, contagious laughter, care, and compassion all contribute to making our passengers feel welcome at RST. In particular, she assists our Mayo patient travelers to make their experience as stress free as possible. RST receives many compliments on her positive interactions. Congratulations, Ann! 🤩 Nominate an RST Team member: flyrst.com/contact #rstcares #FlyLocal ... See MoreSee Less
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And what are you most excited for? ✈️ #flyrst ... See MoreSee Less
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🌤️ Blue Skies and 60* - Time to celebrate the end of winter, right?! The RST Team enjoyed a cookout yesterday to celebrate the end of another successful snow season. This team works hard, around the clock, to keep RST operating during all weather conditions. Thanks, RST Team!

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RST Cares Award🏆 Recognizing our amazing employees who go above and beyond every day. 👏

We are thrilled to give this month's award to Ann Prigge with the Mayo Information Desk! Thank you, Ann! 🤩

Nominate an RST Team member: http://flyrst.com/contact #RSTcares #FlyLocal

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