At RST, we truly care about the people we serve — our passengers. Watch the videos below to learn more about OuRSTory!
Thank you for making 2018 a Record Year!
2018 was a record year of passengers choosing to Fly RST! Thank you for your support!
What happens when you Fly Local?
Community Heals a Heart
For twenty years, Samaritan’s Purse’s Children’s Heart Project and Mayo Clinic have been partnering to provide life saving operations for children from Bosnia, Kosovo, Honduras, Uganda, Mongolia and Bolivia. Healing hearts is not a job of two organizations. It takes a wider group effort. It takes families. It takes a community.
Lindsay, RST Passenger / Mayo Clinic Employee
Lindsay is a Mayo Clinic employee who travels the world for business and appreciates the convenience of RST. Watch the video to see why Lindsay and her son Will love taking off from RST!
'Caring Tails' Pet Therapy at RST
‘Caring Tails’ is an opportunity to enhance the airport experience, provide stress relief, comfort and care to customers through interactions with registered therapy dogs. Watch the video to meet our ‘Caring Tails’ team.
John, RST Executive Director
Meet John, Executive Director of the Rochester International Airport. John tells us about the many activities taking place behind the scenes at the airport every day and how it truly takes a great team to make them all happen. Learn from John about the importance of choosing to Fly Local. We thank you for Flying RST!
Mona, Customer Service Manager
Meet Mona, a Customer Service Manager at Rochester International Airport. She was born and raised in Germany, moved to Minnesota in 1991 and began working at RST in 2005. She does everything from checking passengers in for their flights to loading bags onto the plane and everything in between. Watch the video to get to know her!
Cynthia, RST Passenger / Mayo Clinic Patient
Cynthia is a Mayo Clinic patient who travels to RST from Kansas for treatment. She chooses RST because it makes her travel experience easy. But don’t take it from us, watch the video and hear what Cynthia has to say!
Rick, Customer Service Agent Manager
Rick has been at RST for nearly nine years and knows all about caring for patient travelers. Watch the video to see how Rick and RST care for all passengers as well as provide extra support for those needing assistance as they travel to and from the Mayo Clinic.
Mitch, Airport Maintenance