OuRSTory

RST Destinations and Connections Map

At RST, we truly care about the people we serve — our passengers. Watch the videos below to learn more about OuRSTory!

 

Check Out RST's 2019 Annual Report

2019 was a successful year for the RST Team. We look forward to a bright future and anticipate more growth and improvements in the coming years! Read the 2019 Annual Report HERE.

RST Cares: Passenger Safety

The team at RST Cares about your safety. With enhanced measures in place, you can travel safely from RST.

Thank you for making 2018 a Record Year!

2018 was a record year of passengers choosing to Fly RST! Thank you for your support!

What happens when you Fly Local?

Community Heals a Heart

For twenty years, Samaritan’s Purse’s Children’s Heart Project and Mayo Clinic have been partnering to provide life saving operations for children from Bosnia, Kosovo, Honduras, Uganda, Mongolia and Bolivia. Healing hearts is not a job of two organizations. It takes a wider group effort. It takes families. It takes a community.

Lindsay, RST Passenger / Mayo Clinic Employee

Lindsay is a Mayo Clinic employee who travels the world for business and appreciates the convenience of RST. Watch the video to see why Lindsay and her son Will love taking off from RST!

'Caring Tails' Pet Therapy at RST

‘Caring Tails’ is an opportunity to enhance the airport experience, provide stress relief, comfort and care to customers through interactions with registered therapy dogs. Watch the video to meet our ‘Caring Tails’ team.

John, RST Executive Director

Meet John, Executive Director of the Rochester International Airport. John tells us about the many activities taking place behind the scenes at the airport every day and how it truly takes a great team to make them all happen. Learn from John about the importance of choosing to Fly Local. We thank you for Flying RST!

Mona, Customer Service Manager

Meet Mona, a Customer Service Manager at Rochester International Airport. She was born and raised in Germany, moved to Minnesota in 1991 and began working at RST in 2005. She does everything from checking passengers in for their flights to loading bags onto the plane and everything in between. Watch the video to get to know her!

Cynthia, RST Passenger / Mayo Clinic Patient

Cynthia is a Mayo Clinic patient who travels to RST from Kansas for treatment. She chooses RST because it makes her travel experience easy. But don’t take it from us, watch the video and hear what Cynthia has to say!

Rick, Customer Service Agent Manager

Rick has been at RST for nearly nine years and knows all about caring for patient travelers. Watch the video to see how Rick and RST care for all passengers as well as provide extra support for those needing assistance as they travel to and from the Mayo Clinic.

Mitch, Airport Maintenance

Mitch has been a dedicated Airport Maintenance employee for eight years. The Airport staff not only keep the airfield safe and secure, they take pride in going above and beyond to help our passengers. Watch the video to learn how the staff at RST put the “Customer-First”.

Eric, RST Passenger / International Traveler

Eric travels the world to bring hope and inspiration to people through art and speaking.  Eric chooses to Fly RST because of the convenience, flexibility, and the personal service. Watch the video to see how RST helps Eric invest his time wisely.

Follow OuRSTory

Start checking some cities off your travel bucket list in 2022 ✅ ☀️ Phoenix sounds like a great place to start - it has a little something for everyone! Plus, RST makes it easy to get there with nonstop flights on Sun Country Airlines.Service begins February 4, 2022 but you can start planning your getaway today at www.suncountry.com/ #FlyLocal #flyrst #suncountry📍 : Papago Park, Phoenix, AZ📸 : visitphoenix.com ... See MoreSee Less
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RST Cares Award 🏆 Recognizing our amazing employees who go above and beyond every day. 👏We are thrilled to give this month's award to Matt Schultz - Premier Security. Matt once again came to the rescue! A passenger, who spoke no English, intended to fly to Rochester, NY rather than Rochester, MN. Matt assisted her in getting a new airline ticket by using a translation app on his phone and helping monetarily since she had none left after her airline ticket purchase. That’s “Minnesota nice” at its finest! Thank you for the amazing customer service, Matt! 🤩 Nominate an RST Team member: flyrst.com/contact #RSTcares #FlyLocal ... See MoreSee Less
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Who are you thankful for this holiday season? 🦃 We are thankful for YOU! ❤️ Everyone at the Rochester International Airport wishes you a happy, safe, and healthy Thanksgiving surrounded by family and close friends! ... See MoreSee Less
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RST Cares Award 🏆 Recognizing our amazing employees who go above and beyond every day. 👏

We are thrilled to give this month's award to Matt Schultz - Premier Security. Thank you, Matt! 🤩

Nominate an RST Team member: http://flyrst.com/contact #RSTcares #FlyLocal

Who are you thankful for this holiday season? 🦃

We are thankful for YOU! ❤️ Everyone at the Rochester International Airport wishes you a happy, safe, and healthy Thanksgiving surrounded by family and close friends!

Phase 1 complete! ✅ RST wrapped up the construction season and has reopened Runway 2/20 for operations. Thank you to the construction teams involved in a safe, efficient kickoff to this project! Phase 2 will begin Spring 2022.

Learn more: http://FlyRST.com/runway #RSTrunway

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