For many travelers, arriving at Rochester International Airport (RST) is a little different…in a good way.
The airport is smaller, quieter and easier to navigate than larger hubs. And once you land, you’re already close to where you need to be. Mayo Clinic, downtown Rochester and most hotels are just a 15 to 20 minute drive from the airport, making RST a convenient arrival point for most travelers.
But if it’s your first time flying into Rochester – especially if you’re visiting for care at Mayo Clinic – it’s worth planning one important detail ahead of time: how you’ll get from the airport to your final destination.
Here’s what to expect when you arrive, and how to make your trip as smooth as possible.
A calm, easy arrival experience
After landing at RST, you’ll notice the pace right away.
Baggage claim is just steps from the gate, and ground transportation is located right in the terminal lobby. If you need help, staff at the Ground Transportation desk are available to assist you.
Within minutes, you’ll be ready to head into Rochester.
Plan your transportation ahead of time
One of the most common misunderstandings we hear: Transportation at RST is not automatic, and it’s not all free.
While options are readily available, it’s best to arrange your ride in advance, especially if you:
- Are arriving late at night
- Need wheelchair-accessible transportation
- Are traveling for medical care
- Prefer a specific service or schedule
Understanding shuttle service
Rochester Shuttle Service (operated by Star Transportation) provides shared rides from RST to hotels and other destinations in Rochester.
Here’s what to know:
- It is a paid service (not a free Mayo Clinic shuttle)
- Fares are typically around $20–25 to local hotels
- Walk-ups may be available, but reservations are recommended to ensure availability (select Shuttle to/from RST here)
There are some hotel shuttles in Rochester that may be complimentary, but those are arranged directly through your hotel, not the airport.
Other transportation options from RST
Depending on your needs and comfort level, you have several choices:
Rideshare apps. Services like Uber and Lyft operate at RST.
- Request a ride through the app after you land
- You’ll receive pickup instructions and location details in the app
Taxi service. Local taxi providers are available at the airport and can be arranged upon arrival.
Private car service. Pre-booked car services offer a more personalized experience, especially helpful for:
- Medical travelers
- Families or groups
- Travelers needing extra assistance
Booking ahead ensures your driver is ready when you arrive.
Traveling to Mayo Clinic? A few extra tips
Many passengers arriving at RST are visiting Mayo Clinic. If that’s you (or someone you’re traveling with), a little extra planning can go a long way:- Confirm your transportation before your trip, especially for early morning appointments
- Ask your hotel if they offer a complimentary Mayo Clinic shuttle
- If you need mobility assistance, request accessible transportation in advance
- Allow extra time on arrival day to get settled comfortably
A smooth start to your time in Rochester
Flying into RST is designed to be simple, welcoming and efficient.
With just a bit of planning—especially around transportation—you can step off the plane and move quickly into what matters most, whether that’s medical care, business or visiting family.
