Find answers to Frequently Asked Questions (FAQs) and find Travel Tips for Rochester International Airport.
Airline ticket counters and the TSA Checkpoint open at 4 am.
Yes! RST is pleased to provide free wireless internet access in the main terminal. To use the free internet, simply turn on your device and connect to RST FREE.
Yes. An ATM is located pre-security in the main terminal lobby.
Electrical outlets can be found in the main lobby and in airline gate areas. Additionally a charging station is located post-security with various cell phone charging ports available.
Please check with the airline your companion is traveling with to see if conditions allow for you to escort the passenger to the gate. If allowed, please be aware you will need to present ID, and any belongings you are carrying with you will be subject to screening at the security checkpoint.
Our restaurant is open 7 days a week, 5 am–7 pm for all your dining needs.
Note: Hours will adjust to be open one hour prior to the first departure and remain open for all outbound flights, including scheduled charters.
In accordance with state law, smoking is only permitted outside of the terminal. In addition, all smokers must remain at a distance of 15 feet or greater from all entrance locations while smoking.
Yes, the airport has companion care restrooms and restrooms with changing tables.
The airport has three “Quiet Rooms” – two post-security and one in the main lobby. The rooms are private with a bed or recliner, as well as a private adjacent restroom. Nursing mothers may utilize these rooms at any time by simply asking airline or airport personnel for access.
Safety and security are our top priority, so if you see something unusual, please notify airport personnel. In the event of an emergency, please dial 911.
We welcome your feedback and offer several options for getting in touch with us. You can send an email to rst@flyrst.com, fill out our contact form, or call 507.282.2328.
Post-security amenities in the main terminal include food and beverage offerings, our Mini-Library, free WiFi, and more.
Parking at RST has easy entry and is close to the main terminal. Cash and credit cards are accepted for payment. No advance reservation is required. Visit our parking page for pricing, maps, and parking lot contact information.
Our parking lot is located directly in front of the terminal and most spaces are only a few steps from the terminal doors, so we do not have a shuttle.
The security checkpoint will open approximately 90 minutes prior to the earliest flight departure.
Yes. RST has a full TSA PreCheck lane. For more information on TSA PreCheck, please visit the TSA website.
Most airlines recommend that passengers arrive 90 minutes before scheduled flight departure. Please be aware that all passengers and baggage must be checked in at least 30 minutes prior to departure.
All checked luggage is screened by TSA, so please check the TSA website for complete details on permitted and prohibited items.
TSA provides an updated list of prohibited and permitted items on their website.
According to TSA, if you have implants or internal medical devices, “Inform the TSA officer that you have an artificial knee, hip, other metal implant or a pacemaker, defibrillator, or another internal medical device. You may provide the officer with the TSA notification card or other medical documentation to describe your condition.
Advanced imaging technology can facilitate your screening and reduce the likelihood of a pat-down. You should not be screened by a walk-through metal detector if you have an internal medical device (such as a pacemaker). Consult with your physician prior to flying.
If you choose not to be screened through the advanced imaging technology, or you alarm the walk-through metal detector, you will undergo a pat-down screening instead.
Yes. Learn more about body scanners by visiting the TSA website.
According to TSA, adult passengers 18 and over must show one of the following forms of valid identification at the airport checkpoint to travel:
In the event you arrive at the airport without valid identification because it is lost or forgotten, you may still be allowed to fly. The TSA officer may ask you to complete a form to include your name and current address and may ask additional questions to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You may be subject to additional screening.
You will not be allowed to fly if your identity cannot be confirmed, you chose to not provide proper identification, or you decline to cooperate with the identity verification process.
TSA recommends you to arrive at least two hours in advance of your flight time to allow ample time for security screening and boarding the aircraft.
TSA does not require children under 18 to provide identification when traveling with a companion within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.
Skycap services are available at the main terminal for passengers requesting curbside assistance with wheelchairs and/or luggage. When you arrive at the main terminal, please call 507.993.8758 for Skycap services. If Skycap personnel are unavailable, please contact your airline for assistance:
Delta Air Lines at 507.252.2670
American Airlines at 507.280.9757
The security checkpoint will open approximately 90 minutes prior to the earliest flight departure.
Yes. RST has a full TSA PreCheck lane. For more information on TSA PreCheck, please visit the TSA website.
Most airlines recommend that passengers arrive 90 minutes before scheduled flight departure. Please be aware that all passengers and baggage must be checked in at least 30 minutes prior to departure.
All checked luggage is screened by TSA, so please check the TSA website for complete details on permitted and prohibited items.
TSA provides an updated list of prohibited and permitted items on their website.
According to TSA, if you have implants or internal medical devices, “Inform the TSA officer that you have an artificial knee, hip, other metal implant or a pacemaker, defibrillator, or another internal medical device. You may provide the officer with the TSA notification card or other medical documentation to describe your condition.
Advanced imaging technology can facilitate your screening and reduce the likelihood of a pat-down. You should not be screened by a walk-through metal detector if you have an internal medical device (such as a pacemaker). Consult with your physician prior to flying.
If you choose not to be screened through the advanced imaging technology, or you alarm the walk-through metal detector, you will undergo a pat-down screening instead.
Yes. Learn more about body scanners by visiting the TSA website.
According to TSA, adult passengers 18 and over must show one of the following forms of valid identification at the airport checkpoint to travel:
In the event you arrive at the airport without valid identification because it is lost or forgotten, you may still be allowed to fly. The TSA officer may ask you to complete a form to include your name and current address and may ask additional questions to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You may be subject to additional screening.
You will not be allowed to fly if your identity cannot be confirmed, you chose to not provide proper identification, or you decline to cooperate with the identity verification process.
TSA recommends you to arrive at least two hours in advance of your flight time to allow ample time for security screening and boarding the aircraft.
TSA does not require children under 18 to provide identification when traveling with a companion within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.
Skycap services are available at the main terminal for passengers requesting curbside assistance with wheelchairs and/or luggage. When you arrive at the main terminal, please call 507.993.8758 for Skycap services. If Skycap personnel are unavailable, please contact your airline for assistance:
Delta Air Lines at 507.252.2670
American Airlines at 507.280.9757
Taxicabs, shuttles, rideshare services, limousines and sedans, and specialized transportation services all provide service to RST passengers. Several rental car agencies operate inside the main terminal as well.
Passenger curbside pickup and drop-off at RST is directly in front of the main terminal under the overhead canopy. If you wish to park your vehicle in the parking lot, passenger loading spaces are available near the terminal, and the first hour is free. For security and safety reasons, vehicles may not be left unattended at the curbside.
RST has five hangars available to general aviation aircraft owners. The hangars offer a variety of sizes and prices. Please visit our General Aviation page for pricing, requests, and more information.
Yes! Visit our General Aviation page for more information.
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Rochester International Airport (RST) strives to ensure that its services are accessible to people with disabilities. Rochester International Airport (RST) has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.
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Rochester International Airport (RST) is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.
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We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.
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If you are experiencing difficulty with any content on Flyrst.com or require assistance with any part of our site, please contact us during normal business hours as detailed below, and we will be happy to assist.
If you wish to report an accessibility issue, have any questions, or need assistance, please contact Rochester International Airport (Rochester, MN) Customer Support as follows:
Email: rst@flyrst.com
Phone: 507.282.2328
